Shipping & Returns
Shipping Policy
We at Rivendell Crafters LLC offer free shipping on all orders over $50! For orders under $50, we charge a flat rate of $8 for standard shipping and $16 for expedited shipping. We take great care in packaging our handmade craft gifts to ensure they arrive in perfect condition. If you are not satisfied with your purchase, we offer a hassle-free return and exchange policy. Please contact us within 14 days of receiving your order to initiate the process. We will provide a return shipping label and issue a full refund or exchange upon receiving the returned item.
Return & Exchange Policy
At Rivendell Crafters LLC, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your handmade craft gift, we offer a hassle-free return and exchange policy. Please contact us within 14 days of receiving your order to initiate the process. We will provide a return shipping label and issue a full refund or exchange upon receiving the returned item. Please note that personalized or custom orders are final sale and cannot be returned or exchanged.